Shipping & Delivery
Shipping & Delivery Information
We're committed to delivering your order quickly and discreetly. Here's everything you need to know about our shipping process.
Delivery Coverage
We deliver to all major cities and regions across Pakistan, including:
- Karachi
- Lahore
- Islamabad
- Rawalpindi
- Faisalabad
- Multan
- Peshawar
- Quetta
- And many more cities nationwide
Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or sales, processing may take slightly longer.
Delivery Time
- Major Cities: 3-5 business days
- Other Cities: 5-7 business days
- Remote Areas: 7-10 business days
Note: Delivery times are estimates and may vary depending on location and courier service.
Shipping Charges
Shipping costs are calculated based on your location and order value:
- Orders over PKR 2,500: FREE SHIPPING
- Orders under PKR 2,500: Standard shipping charges apply
Discreet Packaging
We understand privacy is important. All orders are shipped in:
- Plain, unmarked packaging
- No product details visible on the outside
- Secure, tamper-proof sealing
- Sender name does not indicate product type
Order Tracking
Once your order is shipped, you will receive:
- Shipping confirmation email
- Tracking number (when available)
- Estimated delivery date
- Courier company details
Delivery Process
- Order is packed and prepared for shipment
- Courier picks up the package
- You receive tracking information
- Courier delivers to your address
- Signature may be required upon delivery
Failed Delivery Attempts
If delivery fails:
- Courier will attempt delivery 2-3 times
- You'll be contacted via phone/SMS
- Package may be held at local courier office for pickup
- Additional charges may apply for re-delivery
International Shipping
Currently, we only ship within Pakistan. International shipping may be available in the future.
Contact Us
For shipping inquiries or if you haven't received your order within the estimated timeframe, please contact our customer service team with your order number.
We're committed to getting your order to you safely and on time!